The SBI HRMS Login for retired employees provides authorised State Bank of India staff pensioners and eligible family pensioners with access to pensioner-related HR services.
Retired SBI employees may use the current HRMS web portal or the official MyHRMS mobile application to access services made available for their pensioner profile. Depending on eligibility and current system settings, these may include Pension ID download, pension-related documents, Life Certificate services, profile information and medical-benefit applications.
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| Retired SBI employees and eligible pensioners can use the official HRMS portal for pensioner-related services. |
The current official SBI HRMS portal is: https://hrms.sbi.bank.in/ .
Last reviewed: July 21, 2026
Table of Contents
- SBI HRMS Retired Employee Login: Quick Information
- What Is SBI HRMS for Retired Employees?
- Who Can Use the Pensioner Login?
- Official SBI HRMS Pensioner Login Link
- Details Required for Login
- How to Login as a Retired SBI Employee
- PF Index and Select Domain Explained
- First Login and Password Reset
- Services Available to SBI Pensioners
- How to Download SBI Pensioner ID
- Pension Slip and Payment Information
- Video Life Certificate and Other Methods
- SBI Health Assist through HRMS
- How to Update Contact Details
- MyHRMS App for Pensioners
- SBI HRMS vs SBI PensionSeva
- Information for Family Pensioners
- Common Login Problems and Solutions
- Official Assistance
- Security Tips
- Frequently Asked Questions
- Final Summary
SBI HRMS Retired Employee Login: Quick Information
| Portal | SBI HRMS / MyHRMS |
|---|---|
| Official website | hrms.sbi.bank.in |
| User category | Select Pensioner on the official login screen |
| Login ID | PF Index or authorised HRMS ID |
| Other login details | Password and assigned domain |
| Password recovery | Forgot Password option on the official login page |
| Mobile access | Official MyHRMS application |
| Main pensioner services | Pension ID, Life Certificate, pension information, profile and healthcare services, according to eligibility |
What Is SBI HRMS for Retired Employees?
SBI HRMS is the Human Resource Management System used by State Bank of India for authorised employee and pensioner services.
After retirement, eligible former SBI employees may continue to use a pensioner profile in HRMS or MyHRMS. This access is different from a normal SBI bank account and is also different from public pension services provided through PensionSeva.
SBI’s official retirement guidance states that staff-pension processing and pension-related facilities have been made available through HRMS. The services displayed can change according to pensioner category, profile activation and current HRMS configuration.
HRMS is an authorised internal service. A regular SBI customer cannot create an HRMS profile simply because they hold an SBI bank account.
Who Can Use the SBI HRMS Pensioner Login?
The pensioner login may be available to eligible:
- Retired State Bank of India employees
- SBI staff pensioners
- Eligible family pensioners
- Pensioners of erstwhile associate banks where records have been integrated
- Recently retiring employees whose pensioner access has been activated
Access is based on SBI’s official HRMS records. A pensioner generally needs an existing PF Index or HRMS identity and an activated pensioner profile.
If the official portal does not recognise the PF Index or does not show the pensioner profile, contact the appropriate SBI HR or Pensioners’ Management authority. Do not attempt to create a public PensionSeva registration as a substitute for missing staff-HRMS access.
Official SBI HRMS Pensioner Login Link
Use the following current official portal:
Official SBI HRMS Portal
https://hrms.sbi.bank.in/
The official screen currently displays separate Employee and Pensioner options.
Before entering any information, confirm that:
- The address uses HTTPS
- The domain is controlled by SBI
- You did not reach the page through an unknown SMS, email or WhatsApp link
- The page displays the current MyHRMS login interface
Details Required for SBI Retired Employee Login
Keep the following details ready:
- PF Index or authorised HRMS ID
- Current HRMS password
- The domain assigned to the pensioner profile
- Access to the mobile number or email registered in HRMS, when password verification is required
- A supported and updated browser
The PF Index is not the same as the pension bank-account number, PPO number, Internet Banking username or PensionSeva User ID.
How to Login to SBI HRMS as a Retired Employee
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| Select Pensioner, enter the PF Index and password, choose the assigned domain and access the available HRMS services. |
- Open the official SBI HRMS portal .
- Select the Pensioner option on the login screen.
- Enter the PF Index or HRMS ID recorded for the pensioner.
- Enter the current HRMS password.
- Open the Select Domain field.
- Choose the domain assigned to the pensioner profile.
- Review the information entered.
- Select Login.
- After successful authentication, open the pensioner services available on the dashboard.
Do not enter an Internet Banking password, YONO password, ATM PIN or PensionSeva password on the HRMS login page.
PF Index and Select Domain Explained
What Is PF Index?
The PF Index is the identification number used by SBI HRMS to identify an authorised employee or pensioner record.
It is generally connected with the person’s employment and retirement records. It should not be confused with:
- Provident Fund UAN
- Pension Payment Order number
- Pension bank-account number
- SBI CIF number
- Internet Banking username
What Is Select Domain?
The domain field identifies the organisational or user environment connected with the HRMS record.
Select only the domain assigned to your profile. The correct value may differ for SBI, erstwhile associate-bank records or another authorised pensioner category.
Do not select random domains repeatedly. If you are unsure, contact the appropriate CM-HR at the Administrative Office or the Policy and Pensioners’ Management Department at the Local Head Office.
First Login and SBI HRMS Password Reset
The current official HRMS login page displays a notice advising users to reset their password through Forgot Password before the first login.
For a new or reset login:
- Open the official SBI HRMS portal.
- Select Pensioner.
- Choose Forgot Password.
- Enter the information requested by the official screen.
- Complete the verification sent to the registered contact details.
- Create a new password according to the current password rules.
- Return to the login page and use the new password.
The exact verification fields can change. Follow the instructions displayed on the current official portal.
For detailed help, read: SBI HRMS Password Reset Guide .
Services Available to Retired SBI Employees
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| Eligible retired SBI employees may access Pension ID, pension information, Life Certificate, medical and profile services. |
The services displayed after login depend on the pensioner’s category, profile status and current HRMS configuration.
Available services may include:
- Pensioner profile information
- Pension ID generation or download
- Pension slip or pension-payment information
- Pension-payment advice
- Life Certificate submission or status
- Photograph and contact-detail updates
- Family or dependent information
- Healthcare and medical-benefit applications
- SBI Health Assist enrolment or renewal
- Other services enabled for the pensioner profile
Not every service is visible to every pensioner. A missing option does not automatically mean that the pensioner is ineligible; the profile may require activation, record correction or approval.
How to Download SBI Pensioner ID
SBI has provided eligible staff pensioners with the facility to generate a QR-code-embedded Pensioner ID through HRMS or the MyHRMS application.
General steps may include:
- Login to the official HRMS portal or MyHRMS app.
- Open the pensioner-related services.
- Select the Pension ID or ID Card option.
- Review the pensioner name, PF Index, retirement information, photograph and contact details.
- Upload or correct required information where the system permits.
- Submit the information for branch approval when required.
- Generate and download the available Pensioner ID.
- Print or laminate it for personal use where desired.
When the Pensioner ID cannot be generated because information is missing, SBI’s instructions allow the pensioner to update available details in HRMS/MyHRMS and obtain approval from the pension-paying branch. The pensioner may also contact the branch or Circle PPG Department.
Pension Slip and Payment Information
SBI’s retirement guidance states that staff-pension processing and pension-slip access were shifted to HRMS.
Eligible retired employees may therefore find pension-slip or pension-payment services in their authorised HRMS profile.
General steps:
- Login as a Pensioner.
- Open the pensioner or pension-payment services.
- Select Pension Slip or Pension Payment Advice where available.
- Choose the required month and year.
- View, download or print the available document.
The exact menu name can change. Retired SBI employees should use the staff-pensioner HRMS service enabled for them.
Public pensioners looking for a PensionSeva slip can read: SBI Pension Slip Download Guide .
Video Life Certificate and Other Submission Methods
SBI has provided a separate HRMS Video Life Certificate facility for eligible staff pensioners.
The current MyHRMS application also lists Video Life Certificate submission among its pensioner features.
Depending on current eligibility, a staff pensioner may use:
- Video Life Certificate through HRMS or MyHRMS
- Jeevan Pramaan Digital Life Certificate
- Aadhaar Face Authentication
- Physical submission at an SBI branch
- Another approved Life Certificate method
Actual MyHRMS Video Life Certificate eligibility can depend on the pensioner profile, photograph verification and current SBI instructions.
Family pensioners should follow the method enabled for their profile and the instructions provided by the pension-paying branch or PPG Department.
For all current submission options, read: SBI Life Certificate Submission Guide .
SBI Health Assist through HRMS
SBI’s current Health Assist policy for the 2026–27 policy year directs eligible SBI pensioners and family pensioners to apply online through the new HRMS portal.
The general HRMS path described by SBI is:
- Login to the new HRMS portal using the HRMS ID and password.
- Open the Nine Dots navigation menu.
- Select Health Care Services.
- Open SBI Care.
- Select the available SBI Health Assist section.
- Review the personal and dependent information.
- Select the relevant policy year and category.
- Complete the required plan, nominee and address information.
- Review the declaration and submit the application.
Available options, eligibility, premium, cover and policy-year instructions can change. Pensioners should read the current official medical-benefit policy before applying.
The official SBI staff-pensioner medical-benefit page is: SBI Medical Benefit Schemes for Staff Pensioners .
How to Update Mobile Number, Email or Address in HRMS
Correct contact information is important for password recovery, official messages, pensioner records and healthcare applications.
SBI’s current Health Assist instructions describe the following process for editable contact details:
- Login to HRMS.
- Open My Details.
- Go to the Contact Details section.
- Select Edit.
- Correct the mobile number, alternate mobile number, address or email where permitted.
- Select Save.
- Return to the required pensioner or healthcare service.
Certain personal, dependent, pension or identity details may not be directly editable by the pensioner. Such corrections may require approval or action by:
- The pension-paying branch
- CM-HR at the Administrative Office
- The PPG Department at the Local Head Office
- Another authorised SBI office
MyHRMS App for SBI Pensioners
The official MyHRMS application is provided by State Bank of India for employees, pensioners and family pensioners.
The current official application listing includes features such as:
- Pension ID download
- Video Life Certificate submission
- Profile-related services
- Employee or pensioner services enabled for the user category
Official MyHRMS App Links
Before installing, verify that the application provider is State Bank of India. Do not install a MyHRMS APK received through WhatsApp, email or an unknown website.
SBI HRMS vs SBI PensionSeva
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| SBI HRMS serves eligible SBI staff pensioners, while PensionSeva mainly provides services for eligible public pensioners. |
These are separate services intended for different purposes.
| Service | Main users | Main purpose |
|---|---|---|
| SBI HRMS / MyHRMS | Authorised SBI employees, retired employees, staff pensioners and eligible family pensioners | Staff HR, pensioner ID, Life Certificate, medical and related pensioner services |
| SBI PensionSeva | Eligible public pensioners whose pension is processed through SBI | Pension slip, Form 16, transactions, arrears and public-pension information |
A retired SBI staff member should use HRMS/MyHRMS for staff-specific pensioner services. PensionSeva should not be treated as a replacement for an inactive or missing staff-HRMS profile.
For public PensionSeva information, read: SBI PensionSeva Login Guide .
Information for SBI Family Pensioners
The official MyHRMS application is available to eligible family pensioners as well as employees and pensioners.
Services shown to a family pensioner can differ from those shown to a retired staff pensioner.
Family-pension matters may require verification by the pension-paying branch and the Policy and Pensioners’ Management Department.
Contact an authorised SBI office when:
- The family-pensioner profile is not activated
- The deceased pensioner’s PF Index is not recognised
- The mobile number or email is incorrect
- Dependent details are missing
- The Life Certificate option is unavailable
- A pension-payment or eligibility record requires correction
Do not send death certificates, Aadhaar copies, bank details or other confidential records to an unofficial website or email address.
Common SBI Retired Employee Login Problems and Solutions
| Problem | What to check |
|---|---|
| Invalid PF Index | Confirm the PF Index recorded in HRMS. Do not enter the PPO, account number or PensionSeva User ID. |
| Incorrect password | Check uppercase and lowercase characters and use the official Forgot Password option. |
| First login fails | Reset the password through Forgot Password before attempting the first login. |
| Wrong domain selected | Select the assigned domain. Contact CM-HR or the LHO PPG Department when unsure. |
| OTP or verification message not received | Confirm that the registered mobile number and email are current in HRMS records. |
| Pensioner option not working | The pensioner profile may not be activated or correctly mapped after retirement. |
| Service not visible | Availability can depend on eligibility, profile status and current HRMS configuration. |
| MyHRMS app not opening | Update the official app, restart the phone and try the HRMS web portal. |
| Personal details are incorrect | Edit permitted contact details in My Details or approach the pension-paying branch, AO or LHO PPG Department. |
Official Assistance for SBI Staff Pensioners
For HRMS pensioner-access problems, use the official Forgot Password option first.
If the issue continues, contact the appropriate:
- CM-HR at the Administrative Office
- Policy and Pensioners’ Management Department at the Local Head Office
- Pension-paying SBI branch
- Authorised HRMS or pensioner-support office
For Health Assist queries, SBI’s 2026–27 instructions specifically direct pensioners to the CM-HR at the respective Administrative Office or the PPG Department at the Local Head Office.
When reporting a problem, provide:
- PF Index
- Pensioner name
- Registered contact number
- A clear description of the error
- A screenshot with passwords, OTPs and sensitive details hidden
Never send an HRMS password or OTP in an email or screenshot.
Security Tips for Retired SBI Employees
- Use only the official hrms.sbi.bank.in portal.
- Select Pensioner before entering the PF Index.
- Never share the HRMS password or OTP.
- Do not use Internet Banking credentials on the HRMS portal.
- Do not install MyHRMS from an unofficial APK source.
- Avoid unknown links received by SMS, WhatsApp or email.
- Do not allow a stranger to login or reset the password remotely.
- Do not save the password on a shared computer or browser.
- Logout after downloading pension or medical documents.
- Do not publicly upload Pension ID, medical cards or pension records.
Frequently Asked Questions
What is the official SBI HRMS website for retired employees?
The current official portal is https://hrms.sbi.bank.in/ .
Which option should a retired SBI employee select?
Select Pensioner on the current official HRMS login page.
What is the login ID for a retired SBI employee?
The official portal asks for the PF Index. Some SBI instructions also refer to it as the HRMS ID.
Can I use the pension account number instead of PF Index?
No. The pension account number and PF Index are different. Use the identifier recorded in SBI HRMS.
What should I do before my first login?
The official login page advises users to reset the password through Forgot Password before the first login.
Can a retired SBI employee use the MyHRMS app?
Yes. The official application is intended for SBI employees, pensioners and family pensioners.
Can I download an SBI Pensioner ID through MyHRMS?
Yes. Pension ID Download is listed as an official MyHRMS feature. The pensioner may need complete profile information and branch approval.
Is Video Life Certificate available in MyHRMS?
Video Life Certificate submission is listed as a MyHRMS feature for eligible users. SBI has separately identified HRMS VLC as a facility for staff pensioners.
Is PensionSeva Video Life Certificate still available?
No. The public PensionSeva VLC product is closed. This does not mean that the separate staff-pensioner HRMS/MyHRMS facility is closed.
Can family pensioners access MyHRMS?
The official MyHRMS listing includes family pensioners. Actual services depend on profile activation and eligibility.
Can SBI pensioners apply for Health Assist through HRMS?
SBI’s current 2026–27 policy directs eligible SBI pensioners and family pensioners to apply online through the new HRMS portal.
How can I correct my mobile number or email?
Editable contact details may be updated through My Details and Contact Details. Other corrections may require help from the pension-paying branch, CM-HR or LHO PPG Department.
Why is the correct service not visible after login?
The service may depend on pensioner category, profile activation, eligibility and current HRMS configuration. Contact the authorised SBI office when it remains unavailable.
Is SBI HRMS the same as SBI PensionSeva?
No. HRMS/MyHRMS provides staff and pensioner HR services. PensionSeva primarily provides public-pension information to eligible pensioners whose pension is processed through SBI.
Final Summary
Retired SBI employees, staff pensioners and eligible family pensioners can use the official SBI HRMS portal or MyHRMS application for authorised pensioner services.
Open the official portal, select Pensioner, enter the PF Index and password, choose the assigned domain and login. Use Forgot Password before the first login or when the existing password is not working.
Depending on eligibility, the pensioner profile may provide Pension ID download, pension information, Life Certificate services, contact-detail updates and healthcare applications such as SBI Health Assist.
Use HRMS/MyHRMS for staff-specific pensioner services. Do not confuse it with the separate public PensionSeva portal.