The SBI ATM PIN Generation facility allows eligible State Bank of India customers to create or reset the 4-digit PIN of an SBI ATM-cum-debit card.
SBI customers can generate a debit-card PIN through YONO SBI, an SBI ATM or Automated Deposit and Withdrawal Machine, SMS Green PIN, SBI Internet Banking or the official Contact Centre.
The correct method depends on whether the customer has access to YONO, Internet Banking, the mobile number registered with SBI and a working debit card.
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| SBI customers can generate or reset their 4-digit debit-card ATM PIN through authorised digital and offline methods. |
Table of Contents
- SBI ATM PIN Generation: Quick Information
- What Is the SBI ATM PIN?
- What Is SBI Green PIN?
- Available PIN Generation Methods
- Requirements Before Generating PIN
- Generate or Reset ATM PIN through YONO SBI
- Generate Green PIN at an SBI ATM
- Generate SBI Green PIN through SMS
- Convert SMS OTP into Permanent ATM PIN
- Generate PIN through Internet Banking
- Generate Green PIN through Contact Centre
- Generate PIN with SBI Branch Assistance
- PIN Generation for a New SBI Debit Card
- What to Do If You Forgot the ATM PIN
- Change an Existing SBI ATM PIN
- ATM PIN vs MPIN, UPI PIN and CVV
- SBI Debit Card PIN vs SBI Credit Card PIN
- Green PIN OTP Problems
- Common PIN Generation Problems and Solutions
- Lost or Stolen Debit Card
- ATM PIN Security Tips
- Official SBI Assistance
- Frequently Asked Questions
- Official Sources
- Final Summary
SBI ATM PIN Generation: Quick Information
| Service | SBI debit-card ATM PIN generation or reset |
|---|---|
| PIN length | 4 digits |
| YONO facility | Set or Reset ATM PIN |
| SBI ATM facility | PIN Generation or Green PIN menu |
| SMS format | PIN CCCC AAAA |
| Current Green PIN SMS number | 8655807197 |
| CCCC | Last 4 digits of SBI debit-card number |
| AAAA | Last 4 digits of account number linked with the card |
| SMS Green PIN validity | Up to 2 days; SBI recommends completing it within 24 hours |
| Contact Centre | 1800 1234 or 1800 2100 |
| Internet Banking | e-Services → ATM Card Services → ATM PIN Generation |
What Is the SBI ATM PIN?
The SBI ATM PIN is a confidential 4-digit number associated with an SBI ATM-cum-debit card.
It may be required for:
- Cash withdrawal at an ATM
- Balance enquiry and mini statement at an ATM
- PIN-authenticated transactions at supported terminals
- Selected debit-card verification processes
- Changing card settings through an SBI ATM
The ATM PIN should be known only to the cardholder. SBI employees, Contact Centre representatives, RBI officials and police officers should not ask the customer to disclose the PIN.
What Is SBI Green PIN?
SBI Green PIN is a paperless method for generating or regenerating the PIN of an SBI debit card.
Instead of receiving a printed PIN mailer, the customer completes identity verification through an authorised SBI channel and receives a temporary one-time PIN or verification instruction.
The temporary Green PIN or OTP is not always the final permanent ATM PIN. When SBI sends an OTP through SMS or Contact Centre, the customer must use it through the authorised SBI ATM process to create a new permanent 4-digit PIN.
Ways to Generate or Reset SBI ATM PIN
| Method | What is required | Main advantage |
|---|---|---|
| YONO SBI | Registered YONO access and eligible mapped debit card | Set or reset the PIN through the mobile application |
| SBI ATM or ADWM | Debit card and registered-mobile verification | Direct Green PIN generation through an SBI machine |
| SMS Green PIN | Registered mobile, last 4 card digits and last 4 account digits | Request the temporary PIN through SMS |
| Internet Banking | Active SBI Personal Internet Banking | Generate the PIN through ATM Card Services |
| Contact Centre | Registered mobile and IVR verification details | Request the one-time PIN by phone |
| SBI Branch | Customer and account verification | Assistance when digital methods cannot be completed |
Requirements Before Generating SBI Debit Card PIN
Depending on the selected method, keep the following ready:
- An active SBI ATM-cum-debit card
- The account linked with that debit card
- The mobile number registered with SBI
- Access to incoming OTP messages
- Last 4 or last 5 digits of the account and card, where requested
- Year of birth for Contact Centre verification
- YONO SBI access for the mobile-app method
- SBI Personal Internet Banking for the OnlineSBI method
Do not use a debit card that has been permanently blocked, cancelled or replaced.
If the registered mobile number is inactive or incorrect, update it through an authorised SBI channel before using an OTP-based method.
How to Generate or Reset SBI ATM PIN through YONO
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| Select the mapped debit card in YONO SBI, complete OTP verification and create a new 4-digit ATM PIN. |
SBI officially provides a Set or Reset ATM PIN service in YONO SBI.
The exact menu labels may change with application updates. The general process is:
- Download or update the official YONO SBI application.
- Verify that the provider is State Bank of India.
- Login using the authorised MPIN or Internet Banking credentials.
- Open Cards, Service Requests or the available card-management section.
- Select SBI Debit Card or Manage ATM Card.
- Select the account and debit card for which the PIN must be generated.
- Choose Set ATM PIN, Reset ATM PIN or the corresponding option.
- Complete the customer and OTP verification displayed by YONO.
- Enter the new 4-digit ATM PIN.
- Re-enter the PIN for confirmation.
- Check the successful PIN-set or PIN-reset message.
Do not confuse the debit-card ATM PIN with the 6-digit YONO MPIN.
For YONO installation and registration guidance, read: YONO SBI Registration Guide .
How to Generate Green PIN at an SBI ATM
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| Request Green PIN through an SBI ATM or SMS, then use the temporary OTP at an SBI ATM to create a permanent PIN. |
SBI ATMs provide a PIN Generation or Green PIN facility. SBI Automated Deposit and Withdrawal Machines may also provide Green PIN generation.
The general process is:
- Visit an SBI ATM or supported SBI machine.
- Insert the SBI debit card.
- Select PIN Generation, Green PIN or the corresponding option.
- Enter the account information requested by the machine.
- Enter or confirm the mobile number registered with SBI where requested.
- Review the information entered.
- Complete the request.
- Check the registered mobile number for the temporary PIN or OTP.
- Return to the authorised PIN-change process at the SBI ATM.
- Use the temporary PIN when requested.
- Create and confirm a new private 4-digit ATM PIN.
ATM screen wording can differ between machine models. Follow the current SBI ATM prompts.
Do not accept assistance from a stranger standing near the ATM. Cover the keypad whenever entering any PIN.
How to Generate SBI Green PIN through SMS
Use the mobile number registered with SBI and send the message in this format:
PIN CCCC AAAA
Send the SMS to:
8655807197
In the SMS:
- CCCC means the last 4 digits of the SBI debit-card number.
- AAAA means the last 4 digits of the account number linked with the card.
Example Format
Suppose the debit-card number ends in 1234 and the linked account number ends in 5678. The message format will be:
PIN 1234 5678
Do not copy the example digits. Enter the last four digits of your own card and linked account.
After successful verification, SBI sends an OTP or temporary Green PIN to the registered mobile number.
How to Convert the Green PIN OTP into a Permanent ATM PIN
The OTP received through SMS is temporary. Use it at an SBI ATM to create a permanent PIN.
- Visit an SBI ATM before the OTP expires.
- Insert the SBI debit card.
- Select Banking, PIN Change or the PIN-generation option displayed.
- Enter the temporary OTP or Green PIN when the ATM requests the existing or temporary PIN.
- Enter a new private 4-digit ATM PIN.
- Re-enter the new PIN for confirmation.
- Wait for the successful PIN-change message.
- Remove the card and receipt where applicable.
If the ATM screen does not provide the expected Green PIN process, cancel the transaction without disclosing the OTP and try another SBI ATM or official method.
How to Generate SBI ATM PIN through Internet Banking
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| Generate SBI Green PIN through Internet Banking or the official Contact Centre and complete permanent PIN setup securely. |
Customers with active SBI Personal Internet Banking can use the ATM Card Services section.
Official SBI Internet Banking:
https://onlinesbi.sbi.bank.in/
The general navigation is:
- Open the official SBI Internet Banking website.
- Login to Personal Banking with the authorised username and password.
- Open e-Services.
- Select ATM Card Services.
- Select ATM PIN Generation.
- Complete the Profile Password or OTP authentication displayed.
- Select the account linked with the debit card.
- Select the required debit card.
- Follow the current PIN-generation instructions.
- Create or combine the PIN digits as instructed by the official screen.
- Confirm the completed request.
SBI’s official Internet Banking guidance describes a process in which the customer chooses the first two digits and SBI sends the remaining two digits to the registered mobile number. Follow the exact instructions shown on the current OnlineSBI screen.
Do not use Internet Banking through a search advertisement or link received by SMS. Type the official address directly or use a trusted bookmark.
How to Generate SBI Green PIN through Contact Centre
SBI Contact Centre provides Green PIN generation through IVR.
Use:
- 1800 1234
- 1800 2100
Current IVR Process
- Call 1800 1234 or 1800 2100 from the registered mobile number.
- Select the preferred language.
- Press 2 for ATM Card and Cheque Book services.
- Press 1 for ATM Card PIN Generation.
- Enter the last 5 digits of the account number.
- Enter the last 5 digits of the debit-card number.
- Enter the year of birth in YYYY format.
- Complete the verification prompts.
- Receive the one-time PIN on the registered mobile number.
- Use the one-time PIN at an SBI ATM to generate a permanent PIN.
IVR menu numbers can change. Listen to the complete current menu before selecting a service.
SBI Contact Centre should not ask you to speak the final ATM PIN, OTP or CVV to an agent.
Generate SBI Debit Card PIN with Branch Assistance
A branch visit may be useful when:
- The registered mobile number is inactive
- The account and debit card are not correctly linked
- The card is not visible in YONO or Internet Banking
- Online identity verification repeatedly fails
- The debit card is blocked, damaged or expired
- The customer does not have access to digital banking
- The customer record requires correction
Carry the debit card, passbook or account information and an acceptable identity document where requested.
Do not write the preferred PIN on a form or disclose it to branch staff. Create the confidential PIN through the authorised process.
SBI ATM PIN Generation for a New Debit Card
After receiving a new SBI debit card:
- Confirm that the card and account details are correct.
- Check that the mobile number registered with SBI is active.
- Use YONO, SBI ATM, SMS, Internet Banking or Contact Centre to generate the PIN.
- Create a private 4-digit permanent PIN.
- Activate the debit card where separate activation is required.
- Review ATM, POS, e-commerce, contactless and international usage settings.
- Set suitable transaction limits.
- Destroy the PIN information or temporary OTP after successful setup.
The PIN Generation process and card activation are related but may be shown as separate card-management options.
What to Do If You Forgot the SBI ATM PIN
Do not repeatedly guess the PIN. Multiple incorrect attempts may temporarily restrict card usage.
Use one of these authorised options:
- Set or Reset ATM PIN through YONO SBI
- Generate Green PIN through an SBI ATM
- Request Green PIN through SMS
- Use SBI Internet Banking
- Use the official Contact Centre
- Contact an SBI branch when digital verification cannot be completed
SBI states that customers can regenerate a forgotten PIN through the Green PIN process at an SBI ATM or through Internet Banking without visiting a branch.
How to Change an Existing SBI ATM PIN
When the current PIN is known:
- Visit an SBI ATM.
- Insert the debit card.
- Select Banking or the required service menu.
- Enter the existing ATM PIN.
- Select PIN Change.
- Enter a new 4-digit PIN.
- Re-enter it for confirmation.
- Check the successful-change message.
You may also use YONO SBI’s Set or Reset ATM PIN service where available.
Change the PIN immediately when:
- Another person may have seen it
- The card was temporarily outside your control
- A suspicious ATM or terminal was used
- You entered the PIN on a suspected fake device
- An unauthorised card transaction is suspected
SBI ATM PIN vs YONO MPIN vs UPI PIN vs CVV
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| ATM PIN, YONO MPIN, UPI PIN and CVV serve different purposes and must never be shared with anyone. |
| Credential | Main purpose |
|---|---|
| ATM PIN | ATM and supported debit-card PIN transactions |
| YONO MPIN | Login to the YONO SBI mobile application |
| UPI PIN | Authorise UPI payments from a linked account |
| YONO Cash PIN | Complete a particular cardless-cash request |
| CVV | Card-verification value printed on the debit card |
Never use the same easy-to-guess digits for the ATM PIN, YONO MPIN and UPI PIN.
For MPIN recovery guidance, read: SBI YONO MPIN Reset Guide .
SBI Debit Card PIN vs SBI Credit Card PIN
This guide applies to an SBI ATM-cum-debit card linked with an SBI bank account.
An SBI Card credit card is issued and managed through a separate SBI Card system. Credit-card PIN generation or reset should be completed through official SBI Card channels.
Do not enter SBI Card login credentials in the SBI debit-card PIN process, and do not assume that an SBI debit-card PIN will work for an SBI credit card.
SBI Green PIN OTP Problems
OTP Not Received
Check:
- The mobile number is registered with SBI
- The SIM has network coverage
- SMS inbox storage is available
- The card and account digits were entered correctly
- The debit card is active
- The account is correctly linked with the card
SMS Request Failed
Confirm that:
- The SMS was sent from the registered mobile number
- The format contains spaces correctly
- Only the last 4 digits of the card and account were entered
- The current official destination number was used
- The SIM can send chargeable SMS messages
OTP Expired
Generate another Green PIN request through an official method. Do not continue trying an expired OTP at the ATM.
OTP Accepted but New PIN Not Set
The ATM transaction may have timed out, the digits may not have been confirmed or the card may have another restriction. Try another SBI ATM or use YONO or Internet Banking.
Common SBI ATM PIN Generation Problems and Solutions
| Problem | What to check |
|---|---|
| Card not visible in YONO | The card may not be mapped, activated or eligible for the displayed service. |
| Set or Reset PIN option missing | Update YONO and check the card-management or service-request section. |
| Wrong card or account digits | Confirm the card and the linked account before sending the SMS or using IVR. |
| Registered mobile number inactive | Restore or update the number through an authorised SBI process. |
| Card is blocked | PIN generation may not reactivate a permanently blocked card. Contact SBI. |
| Card expired | Use the valid replacement card and generate its new PIN. |
| Internet Banking option unavailable | Confirm that the debit card and account are mapped to the Internet Banking username. |
| ATM retains the card | Cancel the process, report it immediately and block the card when its safety is uncertain. |
| PIN generated but transaction declined | Check card activation, ATM usage setting, transaction limit, balance and card status. |
What to Do If the SBI Debit Card Is Lost or Stolen
Do not generate a new PIN for a card that is lost, stolen or outside your control. Block the card immediately.
Available official options may include:
- YONO SBI card-management section
- SBI Internet Banking under ATM Card Services
- SBI Contact Centre
- Official SMS blocking service
- An SBI branch
Current Contact Centre numbers include:
- 1800 1234
- 1800 2100
- 1800 11 2211
- 1800 425 3800
- 080-26599990
After blocking the old card, request a replacement card and create a new PIN for the replacement.
SBI ATM PIN Security Tips
- Memorise the PIN and do not write it on the card.
- Do not keep a written PIN inside the wallet with the card.
- Cover the keypad while entering the PIN.
- Do not accept help from a stranger at an ATM.
- Never share the PIN or OTP over a phone call.
- Do not use date of birth or repeated digits as the PIN.
- Inspect the ATM for unusual attachments or loose devices.
- Cancel the transaction if someone is watching closely.
- Take the card and cash before leaving the ATM.
- Destroy or securely dispose of the ATM receipt.
- Review account transactions regularly.
- Block the card immediately when it is lost or stolen.
- Do not install remote-access apps at the request of a caller.
Official SBI Assistance
SBI Contact Centre:
- 1800 1234
- 1800 2100
- 1800 11 2211
- 1800 425 3800
- 080-26599990
Official Contact Centre page:
Official SBI ATM services:
For verified SBI portal links, read: SBI Official Websites List .
Never disclose the complete card number, ATM PIN, OTP, CVV or Internet Banking password to an unknown caller.
Frequently Asked Questions
How many digits are in the SBI ATM PIN?
An SBI debit-card ATM PIN contains 4 digits.
What is SBI Green PIN?
Green PIN is SBI’s paperless debit-card PIN generation or regeneration process.
Can I generate an SBI ATM PIN through YONO?
Yes. SBI officially lists Set or Reset ATM PIN as a YONO debit-card management service.
What is the SMS format for SBI Green PIN?
Send PIN CCCC AAAA from the registered mobile number, where CCCC is the last four digits of the debit card and AAAA is the last four digits of the linked account.
What is the current SBI Green PIN SMS number?
The current official SBI Quick page lists 8655807197.
How long is the SBI Green PIN OTP valid?
SBI states that it is valid for two days and recommends using it within 24 hours.
Is the Green PIN OTP my permanent ATM PIN?
No. Use the temporary OTP through the SBI ATM process to create a private permanent PIN.
Can I generate ATM PIN through Internet Banking?
Yes. Login to SBI Personal Internet Banking and open e-Services, ATM Card Services and ATM PIN Generation.
Can I call SBI to generate Green PIN?
Yes. Call 1800 1234 or 1800 2100 and follow the current ATM Card PIN Generation IVR menu.
What details does Contact Centre IVR request?
The current official process requests the last five digits of the account number, last five digits of the card number and year of birth.
Can I generate ATM PIN without visiting a branch?
Yes. Eligible customers can use YONO, SBI ATM, SMS, Internet Banking or Contact Centre.
Can I reset a forgotten SBI ATM PIN?
Yes. Use an authorised Green PIN or Set or Reset ATM PIN method instead of guessing the old PIN.
Is SBI ATM PIN the same as YONO MPIN?
No. ATM PIN is used with the debit card. YONO MPIN is an optional 6-digit app-login code.
Is ATM PIN the same as UPI PIN?
No. A UPI PIN authorises UPI payments and must not be confused with the debit-card ATM PIN.
Can I use ATM PIN as the YONO Cash PIN?
No. A YONO Cash PIN is created separately for an individual cardless-withdrawal request.
Can this process reset an SBI credit-card PIN?
No. This guide is for SBI ATM-cum-debit cards. Use official SBI Card services for a credit-card PIN.
Why did I not receive the Green PIN OTP?
Check the registered mobile number, card-account mapping, SMS format, mobile network and card status.
Does changing ATM PIN unblock a blocked card?
Not necessarily. A permanently blocked or cancelled card may require replacement.
Should I share the OTP with an SBI employee?
No. Never share the OTP, ATM PIN, CVV or Internet Banking password with anyone.
Official Sources Checked
- SBI ATM Services
- SBI YONO Manage ATM Card
- SBI Quick Green PIN through SMS
- SBI Contact Centre Green PIN Service
- SBI Personal Internet Banking
- SBI ATM Frequently Asked Questions
Final Summary
SBI customers can generate or reset the 4-digit debit-card ATM PIN through YONO SBI, an SBI ATM, SMS Green PIN, SBI Internet Banking, the official Contact Centre or branch assistance.
For SMS Green PIN, send PIN CCCC AAAA from the registered mobile number to 8655807197. Use the temporary OTP at an SBI ATM before it expires to create a permanent PIN.
Contact Centre Green PIN generation currently requires the last five digits of the account number, last five digits of the card number and year of birth.
Never share the ATM PIN, Green PIN OTP, CVV, UPI PIN or banking password with anyone. Block a lost or stolen debit card instead of attempting to reset its PIN.