The SBI YONO MPIN Reset process helps registered YONO SBI customers recover app access when they forget their 6-digit MPIN or want to change, remove or create a new login PIN.
A YONO MPIN is used only for convenient login to the YONO SBI application. It is different from the ATM PIN, UPI PIN, Internet Banking password and Internet Banking Profile Password.
MPIN is optional. A registered customer may also login using valid SBI Internet Banking credentials when that option is available on the current YONO login screen.
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| Reset, change, set or remove the 6-digit YONO MPIN and use authorised Internet Banking credentials when required. |
Table of Contents
- YONO MPIN Reset: Quick Information
- What Is the YONO SBI MPIN?
- Is MPIN Mandatory?
- MPIN, ATM PIN, UPI PIN and Password Difference
- Official YONO SBI App
- How to Reset a Forgotten YONO MPIN
- Login with Internet Banking Credentials
- How to Change the Existing MPIN
- How to Set or Remove MPIN
- MPIN Reset on a New Phone
- Duplicate, Ported SIM and eSIM
- What to Do If the Phone Is Lost
- MPIN after Reinstalling YONO
- Registered Mobile Number Is Inactive
- Forgot Internet Banking Password
- Internet Banking Profile Password
- OTP and SMS Verification Problems
- YONO App Not Opening or Freezing
- Common MPIN Problems and Solutions
- Official SBI Assistance
- MPIN Security Tips
- Frequently Asked Questions
- Official Sources
- Final Summary
YONO SBI MPIN Reset: Quick Information
| Application | YONO SBI: Banking & Lifestyle |
|---|---|
| Official provider | State Bank of India |
| MPIN length | 6 digits |
| Main purpose | Convenient login to the registered YONO SBI application |
| Is MPIN mandatory? | No |
| Alternative login | Valid SBI Internet Banking credentials |
| Password-management services | Set, change or remove MPIN; reset Internet Banking and Profile Password |
| SIM requirement | SBI-registered mobile number and SIM for device verification |
| New phone or SIM | Fresh device verification or re-registration may be required |
| Official Android app | YONO SBI on Google Play |
| Official iPhone app | YONO SBI on the Apple App Store |
What Is the YONO SBI MPIN?
The YONO MPIN is a 6-digit numeric code used for quick access to the official YONO SBI mobile application.
It is created only after the customer has completed the required registration, SIM verification, device verification and customer authentication.
The MPIN helps the registered customer avoid entering the complete Internet Banking username and password during every eligible app login.
MPIN generally provides access to the application. Individual banking transactions may still require a separate OTP, UPI PIN, transaction confirmation or another security step.
Is YONO MPIN Mandatory?
No. SBI’s official YONO registration guidance states that MPIN is not mandatory.
A registered customer may use valid SBI Internet Banking credentials for login when the current application provides that option.
Customers can also change their MPIN-login preference later. SBI’s password-management service supports:
- Setting an MPIN
- Changing an existing MPIN
- Removing the MPIN-login preference
- Resetting the Internet Banking login password
- Resetting the Internet Banking Profile Password
YONO MPIN vs ATM PIN vs UPI PIN vs Password
 |
| Each PIN and password has a different purpose and should only be used for its authorised banking function. |
| Credential | Main purpose | Important note |
|---|---|---|
| YONO MPIN | Login to the YONO SBI mobile application | 6-digit optional login code |
| ATM PIN | Debit-card transactions and ATM verification | Do not use it as the YONO MPIN |
| UPI PIN | Authorise UPI payments from a linked bank account | It is account-specific and different from the app MPIN |
| Internet Banking Login Password | Login to SBI Internet Banking and supported YONO access | Used with the Internet Banking username |
| Profile Password | Protect selected profile and high-security Internet Banking services | It is not the same as the login password |
| YONO Cash PIN | Complete a specific YONO Cash cardless-withdrawal request | Created separately for a particular withdrawal |
Official YONO SBI App Download Links
Android
Download YONO SBI from Google Play
iPhone
Download YONO SBI from the Apple App Store
Before installing or updating the application, verify that the provider is shown as State Bank of India.
Do not install a YONO APK from an unknown website, WhatsApp message, Telegram channel, SMS or email.
How to Reset a Forgotten YONO SBI MPIN
 |
| Use the official YONO app, verify the registered SIM, complete customer authentication and create a new 6-digit MPIN. |
The exact labels can change with YONO app updates. Follow the current login-help options displayed by the official application.
- Open the official YONO SBI application.
- Look for Forgot MPIN, login assistance or a similarly named option.
- Select the recovery option displayed by the current application.
- Keep the mobile number registered with SBI active in the phone.
- Allow SIM, SMS and device verification when requested.
- Enter valid SBI Internet Banking credentials when the app requests them.
- Complete the OTP or additional customer verification displayed.
- Create a new 6-digit MPIN.
- Re-enter the MPIN for confirmation.
- Return to the login screen and test the new MPIN.
In some situations, Forgot MPIN may return the customer to the registration or device-verification journey. Complete the authorised re-registration process rather than repeatedly trying random MPINs.
Login to YONO Using Internet Banking Credentials
Because MPIN is optional, a registered user may be able to login using valid SBI Internet Banking credentials.
- Open YONO SBI.
- Select the Internet Banking or username-and-password login option displayed.
- Enter the authorised SBI Internet Banking username.
- Enter the current Internet Banking login password.
- Complete OTP, SIM or device verification where requested.
- Access the YONO dashboard.
- Open the available password-management setting if you want to create a new MPIN.
Do not enter an Internet Banking password inside an unofficial YONO clone or third-party support application.
For complete registration guidance, read: YONO SBI Registration Guide .
How to Change the Existing YONO MPIN
Use this method when you remember the current MPIN but want to replace it.
The menu name may appear under Profile, Settings, Security or Manage Passwords.
- Login to the official YONO SBI application.
- Open Profile, Settings or the available password-management section.
- Select Change MPIN or the corresponding option.
- Enter the current MPIN where requested.
- Enter a new 6-digit MPIN.
- Re-enter the new MPIN for confirmation.
- Complete OTP or another verification if displayed.
- Check the successful-change message.
- Use the new MPIN during the next login.
Do not repeatedly reuse an MPIN that may have been seen or guessed by another person.
How to Set or Remove MPIN Login
Official SBI information states that YONO supports setting, changing and removing MPIN.
Set MPIN
- Login using valid authorised credentials.
- Open the security or password-management section.
- Select the option to set or enable MPIN login.
- Accept the displayed consent.
- Create and confirm a 6-digit MPIN.
- Complete the required verification.
Remove MPIN
- Login to YONO SBI.
- Open the password-management or login-preference setting.
- Select Remove MPIN, Disable MPIN or the corresponding option.
- Complete the authentication requested by the app.
- Confirm the new login preference.
After removing MPIN, use valid Internet Banking credentials or another login method currently supported by SBI.
How to Reset or Set MPIN on a New Phone
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| Changing the mobile device or SIM may require fresh YONO registration, device verification and a new MPIN. |
YONO uses SIM and device binding. Moving to another phone can therefore require fresh registration.
- Install the SBI-registered SIM in the new phone.
- Enable a phone passcode, pattern lock or supported biometric security.
- Download the official YONO SBI application.
- Select existing-customer registration.
- Complete SIM and mobile-device verification.
- Enter valid Internet Banking or other authorised registration credentials.
- Complete OTP verification.
- Set a new 6-digit MPIN where desired.
- Login and review the accounts displayed.
Successful registration on the new phone may automatically de-register the previous device.
Do not copy the YONO application or its stored data from the old phone. Install a fresh official version from the application store.
YONO MPIN after eSIM, Duplicate SIM or Ported SIM
eSIM
SBI’s YONO registration guidance confirms that customers using an eSIM can register on the application.
Duplicate or Replacement SIM
YONO can work with a duplicate SIM, but the customer may need to register again using the new SIM, device ID and authorised User ID or credentials.
Ported SIM
A ported SIM can also be used. Fresh SIM and device verification or re-registration may be required.
The mobile number must remain correctly registered in SBI’s customer records.
What to Do If the Phone and SIM Are Lost
SBI states that a customer can obtain a duplicate SIM and register YONO on a new handset. Successful new registration automatically de-registers the old device.
Recommended actions:
- Contact the mobile-network provider and block the lost SIM.
- Secure or erase the lost phone remotely where possible.
- Review recent account activity through an official SBI channel.
- Report any unauthorised transaction immediately.
- Obtain an authorised replacement SIM for the registered mobile number.
- Install the replacement SIM in a secure phone.
- Download YONO SBI from an official app store.
- Complete fresh SIM and device registration.
- Create a new MPIN instead of reusing the previous one.
For urgent blocking of Internet Banking or UPI, use SBI’s current official customer-care facility.
YONO MPIN after Reinstalling the Application
Uninstalling YONO, clearing application data or restoring a phone can remove the app’s local registration information.
After reinstalling:
- Download YONO only from the official application store.
- Keep the SBI-registered SIM in the phone.
- Enable operating-system-level device security.
- Complete SIM and device verification.
- Enter valid Internet Banking or authorised registration credentials.
- Complete the OTP or verification displayed.
- Set or confirm the MPIN-login preference.
Do not repeatedly uninstall and reinstall YONO when the problem is caused by an SBI server interruption or mobile-network issue.
Registered Mobile Number Is Inactive or Changed
MPIN recovery generally depends on verification linked with the mobile number recorded by SBI.
When the registered number is inactive, permanently lost or changed:
- Do not attempt registration using another person’s SIM.
- Confirm whether the old number can be restored through the mobile operator.
- Use an authorised SBI channel to update the registered mobile number when required.
- Wait until the new number is reflected in SBI records.
- Install or open the official YONO application.
- Complete fresh SIM and device registration.
- Create a new MPIN.
A branch visit or another authorised SBI verification method may be required for a registered-mobile-number correction.
Forgot SBI Internet Banking Login Password
The Internet Banking login password is separate from the YONO MPIN.
SBI’s YONO password-management information states that customers can reset the Internet Banking password through supported services.
The exact recovery process may use:
- Internet Banking username
- Account information
- Registered mobile-number verification
- OTP
- ATM or debit-card verification where available
- Branch assistance where required
Use only: Official SBI Internet Banking .
Never reset an Internet Banking password through a link received from an unknown call, SMS, advertisement or email.
What Is the SBI Internet Banking Profile Password?
The Profile Password protects selected Internet Banking profile and high-security activities.
It is different from:
- YONO MPIN
- Internet Banking login password
- ATM PIN
- UPI PIN
Official YONO password-management information states that Profile Password reset is supported.
Depending on the current recovery screen, Profile Password reset may require a hint question, debit-card approval, branch verification or another authorised method.
Follow only the options displayed by the current SBI system.
YONO OTP and Verification SMS Problems
Verification SMS Is Not Sent
Check whether:
- The SBI-registered SIM is installed
- The correct SIM is selected in a dual-SIM phone
- Outgoing SMS is available
- The SIM has sufficient balance or an active plan
- SMS and phone permissions are enabled
- The mobile network is available
OTP Is Not Received
Check:
- The registered mobile number
- Mobile signal strength
- Blocked or filtered SMS messages
- Temporary telecom-network delay
- Whether repeated OTP requests were submitted too quickly
Do not share the OTP with anyone. SBI support should not require you to read an OTP over a phone call.
OTP Expired
Return to the official application and request another OTP only after confirming that the registered SIM and mobile network are functioning.
YONO App Not Opening, Crashing or Freezing
Try the following:
- Update YONO SBI through the official app store.
- Restart the mobile phone.
- Install pending operating-system updates.
- Check the internet connection.
- Free sufficient phone storage.
- Confirm that device-lock security is enabled.
- Clear only the app cache on Android.
- Try again after a temporary service interruption.
Clear Cache on Android
- Open phone Settings.
- Select Apps or Application Management.
- Select YONO SBI.
- Open Storage.
- Select Clear Cache.
- Restart the application.
Use Clear Data only when necessary because it can remove local registration information and require fresh SIM and device verification.
Common YONO MPIN Problems and Solutions
| Problem | What to do |
|---|---|
| Forgot MPIN option not visible | Update the official application and check the Internet Banking login or registration-help options. |
| Incorrect MPIN | Stop repeated attempts and use the authorised recovery process. |
| MPIN reset keeps returning to registration | Complete fresh SIM and device verification using valid credentials. |
| Internet Banking password rejected | Verify or reset the credentials through the official SBI Internet Banking portal. |
| SIM binding failed | Use the SBI-registered SIM and enable outgoing SMS and required permissions. |
| MPIN does not work on a new phone | Complete fresh registration on the new device and create or confirm a new MPIN. |
| Device-security error | Enable a phone passcode, pattern lock or supported biometric protection. |
| OTP not received | Confirm the registered number, mobile signal and SMS availability. |
| Registered mobile number inactive | Restore or officially update the registered number before re-registering YONO. |
| App reinstalled and MPIN missing | Complete fresh device verification and set the MPIN again. |
Official SBI Assistance for YONO
For YONO-related assistance, SBI’s Contact Centre currently lists:
- 1800 1234
- 1800 2100
- 1800 11 2211
- 1800 425 3800
- 080-26599990
SBI also lists the dedicated YONO support number:
1800 11 1101
Official customer-care information: SBI Contact Centre .
When reporting a problem, describe:
- The phone model and operating system
- YONO application version
- Whether the SIM or phone was recently changed
- The exact error message
- The approximate date and time of the error
Never disclose the MPIN, Internet Banking password, OTP, UPI PIN, ATM PIN or complete card details to a support representative.
YONO SBI MPIN Security Tips
- Use a unique 6-digit MPIN.
- Do not use 123456, 000000 or repeated digits.
- Avoid using the date of birth or mobile-number digits.
- Do not use the ATM PIN or UPI PIN as the MPIN.
- Never share the MPIN through a call or message.
- Keep the phone protected by a strong screen lock.
- Do not allow unknown screen-sharing or remote-access applications.
- Download YONO only from the official application store.
- Do not take or publicly share screenshots containing account information.
- Change the MPIN immediately if another person may have seen it.
- Report a lost phone and unauthorised transactions without delay.
Frequently Asked Questions
How many digits are in the YONO SBI MPIN?
The YONO SBI MPIN is a 6-digit numeric code.
Is MPIN compulsory for YONO login?
No. MPIN is optional. A registered customer may also login using valid SBI Internet Banking credentials.
How can I reset a forgotten YONO MPIN?
Use the Forgot MPIN or login-help option displayed by the official YONO application. Complete the authorised SIM, device, Internet Banking and OTP verification before creating a new MPIN.
Why does Forgot MPIN take me to the registration screen?
The application may require fresh SIM and device verification before allowing a new MPIN to be created.
Can I login without MPIN?
Yes. Valid Internet Banking credentials may be used where the current app provides that option.
Can I remove MPIN from YONO?
Yes. SBI’s password-management information lists set, change and remove MPIN options.
Is MPIN the same as ATM PIN?
No. The MPIN is for YONO app login. The ATM PIN is for debit-card and ATM verification.
Is MPIN the same as UPI PIN?
No. The UPI PIN authorises UPI payments. It should not be used as the YONO login MPIN.
Is YONO Cash PIN the same as MPIN?
No. A YONO Cash PIN is created separately for a cardless cash-withdrawal request.
Can I use the old MPIN on a new phone?
Changing the phone normally requires fresh SIM and device verification. The application may ask you to create or confirm the MPIN again.
Can I use YONO with an eSIM?
Yes. SBI’s current registration guidance confirms eSIM support.
Does YONO work with a duplicate or ported SIM?
Yes, but re-registration with the current SIM, device and authorised credentials may be required.
What happens to YONO access on my lost phone?
After obtaining a duplicate SIM and successfully registering YONO on a new handset, SBI states that the old device is automatically de-registered.
Why is YONO asking me to enable a phone lock?
YONO requires operating-system-level device security, such as a passcode, pattern lock or supported biometric protection.
Can I reset the Internet Banking password through YONO?
SBI’s YONO password-management page lists Internet Banking password reset as an available service.
Is the Profile Password the same as the Internet Banking login password?
No. They protect different Internet Banking functions and should not be confused.
Why is the verification SMS not being sent?
Check the SBI-registered SIM, outgoing SMS balance, mobile-network signal, app permissions and dual-SIM selection.
Do I need to visit an SBI branch to reset MPIN?
Not in every case. A branch may be needed when the registered mobile number, account access, Internet Banking credentials or customer records cannot be verified through the available digital process.
Can SBI customer care ask for my MPIN or OTP?
Never disclose the MPIN, OTP, UPI PIN, ATM PIN, Internet Banking password or CVV to any caller.
Official Sources Checked
- SBI YONO Password Management
- SBI YONO Registration FAQs
- YONO SBI on Google Play
- YONO SBI on the Apple App Store
- Official SBI Internet Banking
- SBI Contact Centre
Final Summary
The YONO SBI MPIN is an optional 6-digit code used for convenient login to the registered mobile application.
When the MPIN is forgotten, use the official app’s Forgot MPIN or login-help process. Complete the SIM, device and customer verification displayed before creating a new MPIN.
Customers may also login using valid SBI Internet Banking credentials where supported. YONO additionally provides options to set, change or remove MPIN and reset eligible Internet Banking passwords.
A new phone, duplicate or ported SIM, lost phone, app reinstall or cleared app data may require fresh YONO registration and device binding.
Never share the MPIN, Internet Banking password, OTP, UPI PIN, ATM PIN or card details with anyone.