The SBI Cheque Book Request facility allows eligible State Bank of India customers to order a new cheque book through YONO SBI, Internet Banking, the SBI Contact Centre, SBI Quick where supported, or an SBI branch.
After a cheque book is issued, customers can also check its dispatch status through YONO SBI or the official SBI Contact Centre. The cheque book is normally sent to the address recorded with the Bank unless another officially supported delivery option is shown.
SBI also provides related cheque services such as stop payment, revoke stop-cheque request, cheque clearing-status enquiry and Positive Pay System through eligible digital channels.
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| Request an SBI cheque book through YONO, Net Banking, Contact Centre or branch and track its dispatch status. |
Table of Contents
- SBI Cheque Book Request: Quick Information
- Who Can Request an SBI Cheque Book?
- Available Cheque Book Request Methods
- Request SBI Cheque Book through YONO
- Request through SBI Net Banking
- Request through SBI Contact Centre
- Cheque Book Request through SBI Quick
- Request through SBI Branch
- How Many Cheque Leaves Can You Request?
- Where Will SBI Deliver the Cheque Book?
- What If the Registered Address Is Wrong?
- How to Track SBI Cheque Book Dispatch
- Track Dispatch through Contact Centre
- Cheque Book Request Pending or Rejected
- SBI Cheque Book Charges
- How to Stop Payment of an SBI Cheque
- How to Revoke a Stop-Cheque Request
- Check SBI Cheque Clearing Status
- What Is SBI Positive Pay System?
- Details Required for Positive Pay
- Lost or Stolen SBI Cheque Book
- SBI Cheque Validity
- How to Write an SBI Cheque Safely
- Cheque Book vs Demand Draft
- Common Problems and Solutions
- Cheque Security Tips
- Official SBI Assistance
- Frequently Asked Questions
- Official Sources
- Final Summary
SBI Cheque Book Request: Quick Information
| Service | New SBI cheque book request and related cheque services |
|---|---|
| YONO SBI | New cheque book, dispatch status, stop cheque, clearing status and Positive Pay |
| Net Banking | Cheque Book Services or corresponding current request menu |
| Contact Centre | 1800 1234 or 1800 2100 |
| Contact Centre request | Press 2 → Press 4 |
| Dispatch tracking | Press 2 → Press 5 |
| Stop cheque through Contact Centre | Press 2 → Press 7 |
| Delivery | Registered address or another official option displayed by SBI |
| Cheque validity | Three months from the date written on the cheque, subject to current RBI/SBI rules |
Who Can Request an SBI Cheque Book?
A cheque book can be requested only for an SBI account that is eligible for cheque-book operation.
Eligibility generally depends on:
- The account type
- Cheque-book facility being enabled for the account
- Completion of the required KYC
- The account remaining operative
- The account and customer records being correctly mapped
- Product-specific conditions
SBI’s Multi-City Cheque policy states that cheque-book issue requests should be accepted for fully KYC-compliant cheque-operated accounts.
Cheque-book availability can differ for Savings Bank, Current Account, Cash Credit, Overdraft, NRE/NRO and specialised account variants.
A basic account or another restricted product may have different cheque-book eligibility or free-leaf entitlement.
Ways to Request an SBI Cheque Book
SBI currently supports cheque-book requests through eligible channels such as:
- YONO SBI
- Retail Internet Banking or YONO Net Banking
- Corporate Internet Banking where applicable
- SBI Quick where currently supported
- SBI Contact Centre
- SBI branch
The exact options displayed depend on the account type and digital-banking registration.
How to Request an SBI Cheque Book through YONO
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| Login to YONO SBI, select the eligible account and cheque leaves, verify the delivery details and submit the request securely. |
SBI officially lists Request a New Cheque Book under its YONO cheque-book management services.
Menu names may change after an application update. The general process is:
- Open the official YONO SBI application.
- Login using the authorised MPIN or Internet Banking credentials.
- Open Service Requests, Services or the corresponding menu.
- Select Cheques or Manage Cheque Book.
- Select Request New Cheque Book.
- Select the eligible SBI account.
- Select the available number of cheque leaves where the app provides a choice.
- Review the delivery address or delivery option displayed.
- Review any applicable charge shown before confirmation.
- Complete OTP or another authentication step when requested.
- Submit the request.
- Save the request reference or confirmation message.
Do not submit a second request immediately when the first request has already been accepted for processing.
For YONO login and registration help, read: YONO SBI App Guide .
How to Request SBI Cheque Book through Net Banking
Start from the official SBI Internet Banking gateway:
https://onlinesbi.sbi.bank.in/
The current retail platform may open through YONO Net Banking.
The general process is:
- Login to the official SBI Personal Net Banking service.
- Open Requests & Enquiries, e-Services or the corresponding service-request menu.
- Select Cheque Book Services or Cheque Book Request.
- Select the eligible account.
- Select the number of cheque leaves where the portal provides available options.
- Select the delivery option displayed.
- Review the registered address.
- Review applicable charges where shown.
- Complete OTP or other authentication.
- Confirm the request.
- Note the reference number.
Older OnlineSBI screens and the current YONO Net Banking interface may use different menu names. Follow the current official screen rather than an old screenshot.
For complete login guidance, read: Online SBI Net Banking Login Guide .
Request SBI Cheque Book through Contact Centre
SBI currently provides cheque-book request through its Contact Centre IVR.
Call:
- 1800 1234
- 1800 2100
Current IVR Process
- Call the official SBI Contact Centre.
- Select the preferred language.
- Press 2 for ATM Card and Cheque Book-related services.
- Press 4 for a new cheque-book request.
- Enter the last four digits of the account number when the IVR requests them.
- Complete any additional verification.
- Listen to the confirmation message.
SBI states that the cheque book will be issued and sent to the registered address.
Cheque Book Request through SBI Quick
SBI’s current Multi-City Cheque policy lists SBI Quick as one of the channels through which eligible cheque-book requests may be made.
However, SBI Quick features and request commands can change. Use only the cheque-book option or command currently displayed in SBI’s official SBI Quick information or application.
Do not use an SMS command copied from an old third-party article when it is not listed by the current official SBI service.
For missed-call and SBI Quick registration information, read: SBI Balance Check and SBI Quick Guide .
How to Request a Cheque Book at an SBI Branch
Customers who cannot complete a digital request can visit an SBI branch.
A branch request may be useful when:
- The account is not displayed in YONO
- Cheque-book facility is not enabled
- The registered address needs correction
- KYC is incomplete
- The account is restricted or inoperative
- The digital request is repeatedly rejected
- A special cheque-book type is required
The general process is:
- Visit the applicable SBI branch.
- Request the cheque-book requisition or customer-request form.
- Enter the account information.
- Select the available cheque-book requirement.
- Confirm the delivery address.
- Sign according to the account mandate.
- Submit the form with identity verification where requested.
- Keep the acknowledgement or reference if provided.
Joint or business accounts may require signatures according to their operating mandate.
How Many Cheque Leaves Can You Request?
The number of available cheque leaves depends on the account type and the options shown by SBI at the time of request.
Do not assume that every customer will see the same 10, 25, 50 or 100-leaf choices.
Factors that can affect available options include:
- Savings or Current Account type
- Salary package
- Senior-citizen status
- Business-account variant
- NRI account type
- Bulk cheque-book requirement
- Product-specific free-leaf entitlement
Select only the quantity required because additional leaves may attract charges.
Where Will SBI Deliver the Cheque Book?
A cheque book requested through a remote channel is generally dispatched to the address registered with SBI, subject to the delivery option displayed during the request.
Before confirming:
- Check the masked or displayed delivery address
- Confirm the PIN code
- Ensure the address is still valid
- Check whether the portal provides branch collection or another option
Do not confirm a cheque-book request to an old address merely because the digital request cannot edit it.
What to Do If the Registered Address Is Wrong
Update the customer address through an authorised SBI process before requesting another cheque book.
The customer may need:
- Address-proof document
- KYC or Re-KYC update
- Branch verification
- OTP or digital verification where supported
After the address is updated, verify that the new address is reflected in SBI records before submitting a fresh cheque-book request.
If a cheque book has already been dispatched to an old address, immediately contact SBI and ask what action is available for that consignment.
How to Track SBI Cheque Book Dispatch Status
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| Track an SBI cheque book through YONO or the official Contact Centre and check the latest dispatch and delivery status. |
YONO SBI officially includes a Cheque Book Dispatch Status facility.
The general process is:
- Login to the official YONO SBI app.
- Open Service Requests or the cheque-book management section.
- Select Cheque Book Dispatch Status or a similarly named option.
- Select the account if more than one account is eligible.
- Review the latest cheque-book request.
- Check the dispatch status and available tracking information.
Possible status information may include request processing, issued, dispatched or another current delivery status.
The exact wording depends on the current SBI system.
Track SBI Cheque Book through Contact Centre
SBI Contact Centre can announce the dispatch status of the cheque book and send the information through SMS to the registered mobile number.
- Call 1800 1234.
- Select the preferred language.
- Press 2 for ATM Card and Cheque Book-related services.
- Press 5 for Cheque Book Tracking.
- Enter the last four digits of the account number when requested.
- Listen to the dispatch status announced by the IVR.
- Check the registered mobile number for the confirmation SMS.
Use the account against which the cheque book was issued.
SBI Cheque Book Request Pending or Rejected
A request may fail or remain pending when:
- The account does not have cheque-book facility
- The account is inoperative or restricted
- KYC requires completion
- The account is not eligible for the requested cheque book
- The digital profile and account are not correctly mapped
- The registered address is incomplete
- A previous cheque-book request is already being processed
- There is a temporary SBI system problem
What to Do
- Check the request status in YONO or Net Banking.
- Confirm that the account is active.
- Review the registered address.
- Check for any SBI message about KYC or account restrictions.
- Do not repeatedly place duplicate requests.
- Call the official Contact Centre when the status remains unclear.
- Visit the branch when eligibility or KYC requires correction.
SBI Cheque Book Charges
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| Check the latest SBI cheque-book charges, free-leaf entitlement and applicable fees before placing a new request. |
Cheque-book charges depend on the account type, number of leaves, customer segment and current SBI Schedule of Charges.
The latest public SBI service-charge schedule currently linked on the Bank’s revised-charges page is updated as on September 30, 2025.
Regular Savings Bank Account
| Cheque leaves | Latest published SBI charge |
|---|---|
| First 10 cheque leaves in a financial year | Free |
| 10-leaf cheque book thereafter | ₹40 + GST |
| 25-leaf cheque book thereafter | ₹75 + GST |
| Emergency cheque book | ₹50 + GST for 10 leaves or part thereof |
| Senior citizens | Free under the current published schedule |
Salary Package Accounts and certain other products may receive separate concessions or free leaves. Bulk requirements can attract different charges.
Current Accounts
The latest published schedule lists the first 50 cheque leaves in a financial year as free for standard Current Account categories, with charges thereafter. Many Current Account variants have different monthly free-leaf entitlements.
Therefore, business customers should check the current charge applicable to their exact Current Account product before requesting a large cheque book.
Basic Savings Bank Deposit Accounts
Product-specific cheque-book rules apply. SBI currently states that eligible BSBD Branch Channel customers can receive one cheque book of 25 leaves free per year.
How to Stop Payment of an SBI Cheque
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| SBI provides stop payment, revoke stop-cheque, cheque clearing-status and Positive Pay services through eligible official channels. |
Stop payment should be requested as soon as possible when an issued cheque must not be paid.
Reasons may include:
- Cheque lost or stolen
- Payment dispute
- Incorrect amount or payee
- Cheque issued by mistake
- Unused signed cheque is missing
Through YONO SBI
YONO officially provides a stop-cheque facility under cheque-book management.
- Login to YONO SBI.
- Open Cheques or Manage Cheque Book.
- Select Stop Cheque.
- Select the account.
- Enter the cheque number or available cheque range.
- Review the request carefully.
- Complete the authentication requested.
- Save the confirmation.
Through SBI Contact Centre
- Call 1800 1234.
- Select the preferred language.
- Press 2 for ATM Card and Cheque Book-related services.
- Press 7 for the Cheque Stop request.
- Enter the last four digits of the account number when requested.
- Enter the six-digit cheque number or cheque range requested by the IVR.
- Confirm the stop-payment request.
- Check the registered mobile number for confirmation.
A stop request must reach SBI before the cheque is paid. A stop instruction cannot normally reverse a cheque that has already been successfully paid.
Stop-Payment Charges
The latest public SBI schedule currently lists ₹100 + GST per instrument, subject to a maximum of ₹500 + GST per instance for Savings Bank, Current Account and Cash Credit stop-payment instructions.
Check the current charge before confirming because service charges can be revised.
How to Revoke a Stop-Cheque Request
YONO SBI also lists a facility to revoke a previously placed stop-cheque request.
The general process is:
- Login to YONO SBI.
- Open the cheque-book management section.
- Select Revoke Stop Cheque or the corresponding option.
- Select the account and stopped cheque.
- Review the cheque number carefully.
- Complete the required authentication.
- Check the confirmation message.
Do not revoke a stop instruction unless you are certain that the original cheque can safely be honoured.
How to Check SBI Cheque Clearing Status
YONO SBI provides an enquiry option for the clearing status of a particular cheque issued by the customer.
The general process is:
- Login to YONO SBI.
- Open Manage Cheque Book or Cheque Services.
- Select Cheque Status or Clearing Status.
- Select the relevant account.
- Enter or select the cheque number.
- Review the current status displayed.
Status wording can vary and may indicate:
- Not presented
- Presented or under processing
- Paid
- Returned
- Stopped
- Another system-specific status
For an important disputed transaction, confirm the final status through SBI instead of relying only on a temporary pending status.
What Is SBI Positive Pay System?
Positive Pay System is a cheque-fraud prevention mechanism used to reconfirm important details of an issued cheque before payment processing.
SBI implemented the Positive Pay System for cheque payments from January 1, 2021.
Eligible customers can register for the facility through channels including:
- SBI branch
- Retail Internet Banking
- Corporate Internet Banking
- YONO Lite
- YONO SBI
After registration, cheque details can be lodged through eligible digital channels, including SBI Quick where supported.
Positive Pay thresholds and mandatory requirements can be revised. Follow the current limit and instructions shown by SBI rather than relying on an old threshold from another website.
Details Required for SBI Positive Pay
SBI currently lists these cheque details for Positive Pay lodgement:
- Account number
- Cheque number
- Cheque date
- Cheque amount
- Beneficiary or payee name
- Instrument type
The information entered in Positive Pay should match the physical cheque.
Incorrect details may cause the cheque to fail the Positive Pay verification process.
What to Do If an SBI Cheque Book Is Lost or Stolen
Act immediately when a blank cheque book, signed cheque or unused cheque leaves are lost.
- Identify the account connected with the missing cheque book.
- Find the missing cheque number or cheque-number range if possible.
- Use YONO, Net Banking or Contact Centre to place stop-payment instructions.
- Contact SBI if the exact cheque range is uncertain.
- Review recent account transactions.
- Report any unauthorised cheque payment immediately.
- Request a replacement cheque book when appropriate.
Do not wait for a suspicious cheque to be presented before reporting a lost signed cheque.
How Long Is an SBI Cheque Valid?
SBI’s current Multi-City Cheque policy states that a cheque is valid for three months from the date on which it is issued by the customer, or according to the period prescribed by RBI from time to time.
Example:
If a cheque is dated August 10, 2026, it should be presented within the applicable three-month validity period.
A cheque presented after the allowed period becomes stale and may not be paid.
Do not rely on older articles stating a six-month cheque validity period. Check current RBI/SBI rules.
Post-Dated Cheque
A post-dated cheque carries a future date and should not be treated as payable before that date under normal cheque-processing rules.
Stale Cheque
A stale cheque is presented after its permitted validity period.
How to Write an SBI Cheque Safely
- Write the date clearly.
- Write the payee name without leaving unnecessary blank space.
- Write the amount in words clearly.
- Write the numerical amount correctly.
- Draw a line through unused space after the amount in words.
- Sign only in the designated signature area.
- Use the signature registered with SBI.
- Do not pre-sign blank cheques.
- Avoid overwriting or unnecessary alterations.
- Use account-payee crossing where appropriate.
- Record the cheque number, payee, amount and date before handing it over.
- Use Positive Pay when applicable or useful.
Never send a photograph of a signed blank cheque through an untrusted messaging service.
SBI Cheque Book vs Demand Draft
| Point | Cheque | Demand Draft |
|---|---|---|
| Issued by | Account holder | Bank |
| Payment source | Customer’s account when the cheque is presented | Amount collected or debited by the Bank before issuing the draft |
| Typical use | Payments from a cheque-operated account | Situations where the recipient specifically requires a bank-issued instrument |
A cheque book and a demand draft are not interchangeable services.
Common SBI Cheque Book Problems and Solutions
| Problem | What to check |
|---|---|
| Cheque-book option not visible in YONO | Update YONO and confirm that the account is eligible for cheque-book facility. |
| Request rejected | Check KYC, account status, cheque-book eligibility and branch records. |
| Request remains pending | Check dispatch status instead of submitting duplicate requests. |
| Cheque book sent to wrong address | Contact SBI immediately and update the registered address before a new request. |
| Dispatch status unavailable | Try YONO or Contact Centre after the request has moved to the issue or dispatch stage. |
| Unexpected cheque-book charge | Check free-leaf entitlement, account type, quantity requested and current SBI Schedule of Charges. |
| Cheque is not being cleared | Check cheque validity, signature, account balance, stop status, alterations and Positive Pay details where applicable. |
| Stop-cheque request failed | Confirm the account and six-digit cheque number and contact SBI immediately if the cheque is at risk. |
| Cheque book lost | Stop the missing cheque range and contact SBI without delay. |
SBI Cheque Book Security Tips
- Keep unused cheque books in a secure place.
- Never pre-sign blank cheque leaves.
- Do not leave unnecessary spaces while writing the payee or amount.
- Keep a record of issued cheque numbers.
- Review account transactions regularly.
- Use Positive Pay where applicable.
- Stop missing cheques immediately.
- Do not hand a cheque book to an unknown person.
- Do not share photographs of blank or signed cheques.
- Destroy cancelled cheque leaves securely when they are no longer required.
- Verify the beneficiary before issuing a high-value cheque.
- Never share an OTP, banking password or PIN with a caller offering cheque-book assistance.
Official SBI Assistance
Current SBI Contact Centre numbers include:
- 1800 1234
- 1800 2100
- 1800 11 2211
- 1800 425 3800
- 080-26599990
Official Contact Centre:
For current service charges:
For verified SBI website addresses, read: SBI Official Websites List .
Frequently Asked Questions
Can I request an SBI cheque book through YONO?
Yes. SBI officially lists New Cheque Book Request as a YONO cheque-management service.
Can I request an SBI cheque book through Net Banking?
Yes. Eligible customers can use the cheque-book request facility available through SBI Internet Banking or YONO Net Banking.
Can I request a cheque book by phone?
Yes. Call 1800 1234, press 2 for ATM Card and Cheque Book-related services, and press 4 for a cheque-book request.
Where will SBI send my new cheque book?
It is generally sent to the address registered with SBI, subject to any delivery option shown during the request.
How can I track my SBI cheque book?
Use YONO’s Cheque Book Dispatch Status service or call 1800 1234, press 2 and then press 5.
What details are required to track the cheque book by phone?
The IVR may request the last four digits of the account against which the cheque book was issued.
Why was my SBI cheque-book request rejected?
Possible reasons include account ineligibility, incomplete KYC, inoperative account status, missing cheque-book facility or another account restriction.
How many cheque leaves are free for a regular SBI Savings Account?
The latest public SBI schedule currently provides the first 10 cheque leaves in a financial year free for a regular Savings Bank Account, subject to product-specific concessions and later revisions.
What are the charges after the free cheque leaves?
The latest published SBI schedule lists ₹40 + GST for a 10-leaf book and ₹75 + GST for a 25-leaf book for regular Savings Bank accounts after the free entitlement.
Are SBI cheque books free for senior citizens?
The latest public service-charge schedule lists cheque-book issuance as free for senior citizens under the applicable Savings Bank category.
Can cheque-book charges be different for Salary Accounts?
Yes. SBI provides product-specific concessions. Salary Package Accounts have separate free-cheque provisions subject to bulk-request rules.
Can I stop an SBI cheque through YONO?
Yes. YONO includes a stop-cheque facility.
Can I stop an SBI cheque by phone?
Yes. Call 1800 1234, press 2 and then press 7 for the cheque-stop request.
What is the current SBI stop-payment charge?
The latest public schedule lists ₹100 + GST per instrument, with a maximum of ₹500 + GST per instance for applicable Savings Bank, Current Account and Cash Credit accounts.
Can I cancel a previous stop-cheque instruction?
YONO SBI lists a Revoke Stop Cheque facility. Use it only when you are certain that the original cheque can safely be paid.
Can I check whether an SBI cheque has cleared?
Yes. YONO includes an enquiry facility for the clearing status of a specific issued cheque.
What is SBI Positive Pay?
Positive Pay reconfirms important details of an issued cheque to help detect cheque tampering or alteration.
What details are required for Positive Pay?
SBI lists account number, cheque number, cheque date, amount, beneficiary name and instrument type.
Is Positive Pay available in YONO?
Yes. SBI lists Positive Pay System among its YONO cheque-book management services.
How long is an SBI cheque valid?
SBI’s current Multi-City Cheque policy states that cheques are valid for three months from the date of issue, subject to RBI rules in force.
What should I do if my cheque book is lost?
Immediately stop the missing cheque numbers or range, contact SBI and review the account for unauthorised cheque activity.
Is a cheque the same as a demand draft?
No. A cheque is issued by an account holder, while a demand draft is an instrument issued by the Bank after receiving the required funds and charges.
Official Sources Checked
- SBI YONO – Manage Cheque Book
- SBI Contact Centre
- SBI Positive Pay System
- SBI Revised Service Charges
- SBI Internet Banking
- Official YONO SBI Information
Final Summary
Eligible SBI customers can request a new cheque book through YONO SBI, SBI Internet Banking, Contact Centre, SBI Quick where supported or an SBI branch.
For Contact Centre request, call 1800 1234, press 2 for ATM Card and Cheque Book-related services, and press 4 for a new cheque book.
To track dispatch through the Contact Centre, press 2 and then 5. The IVR can announce the dispatch status and send confirmation to the registered mobile number.
YONO also supports cheque clearing-status enquiry, stop cheque, revoke stop-cheque request and Positive Pay System.
The latest public SBI service-charge schedule provides the first 10 cheque leaves in a financial year free for regular Savings Bank accounts, with charges applying thereafter. Product-specific concessions can differ.
SBI’s current cheque policy states that a cheque is valid for three months from the date of issue. Keep unused cheque leaves secure and immediately stop any cheque that is lost, stolen or at risk of misuse.